Big Blue Bin FAQ’s

  • The Big Blue Bin is 4 feet wide, 3 feet deep, and 6 feet tall.

  • Only clothing, shoes, and textiles are accepted at the Big Blue Bin. Please make sure items are securely bagged.

  • Do not place boxes with items in the Big Blue Bin. Make sure all items fit within the bin.

  • The Big Blue Bin is serviced weekly. Service days may be adjusted based on the volume of donations.

  • For immediate matters, don't hesitate to contact Customer Service at (800) 992-2060. We will do our best to locate the driver and resolve the issue the same day.

  • For immediate matters, don't hesitate to contact Customer Service at (800) 992-2060.

    We will do our best to locate the driver and resolve the issue the same day.

  • If the bin is full or overflowing, contact our Customer Service Representative at (800) 992-2060 or email us at Epickups@nwcenter.org

  • No, there is no cost associated with hosting a bin.

  • Northwest Center (NWC) is responsible for ownership and liability of the Big Blue Bins placed on your property.

  • We will provide a marketing toolkit that will help you promote the clothing donation bin program.

  • Yes, the driver collects information each time the bin is serviced, to ensure donations are tracked and reported.

  • Yes, donations to the bin are tax-deductible.

  • Tax receipts can be obtained by contacting our Customer Service Representative at (800) 992-2060 or emailing Epickups@nwcenter.org

  • Contact our Customer Service Representative at (800) 992-2060 between 8 a.m. and 5:30 p.m. For after-hours issues, please leave a voicemail or email us at Epickups@nwcenter.org.

  • Participating Schools can receive Value Village vouchers, per Spokane School District’s discretion for distribution.