Frequently Asked Questions



How do I get a donation receipt?

As a 501(c)(3) charitable organization, items donated to Northwest Center are tax deductible.  If you donated through our mailer route or yellow card, the donation receipt is on the back of the yellow card you received in the mail. Simply fill it out, clip it along the dotted line, and put it with your tax records. If you didn't receive a yellow card in the mail, you can get a donation receipt from the donation driver. Or you can download and print a donation receipt now.

As of 8/17/06, clothing and household items donated to charity must be in good used condition or better in order to be tax deductible.  It is the donor’s responsibility to keep a written record of the itemized list of the donation and the value. Northwest Center does not determine the fair market value of items donated, as our staff members do not list or confirm each individual donation. According to the IRS, these items should be valued at fair market value for a deduction.  For information and guidelines on valuing your donation, consult IRS publication 561.

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How do I prepare my donation for pick-up?

Please bag and box your items, especially if fragile. Mark your bags or boxes with your Yellow Card Mailer or the letters “NWC.” Our drivers are trained NOT to pickup unmarked packages or items. If you are scheduled for a regular pickup, please set your donation out by 7:30 a.m. on the day of the pick-up. Our drivers start their routes at 7:30 a.m. and pickup until dark.

If raining we recommend to double bag your donations and if you need to change your location other than curbside, please let us know.

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When will the truck come?

Our trucks start their routes at 7:30 a.m., and pickup until dark, so your stop could be made at any time of day.

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How do I cancel a scheduled pick-up?

Please call 1-800-992-2060 or e-mail us no later than 7:30 a.m. on the day scheduled, and we will remove your stop from our list. We will be very grateful you saved us the time and gasoline—and we can always re-schedule your donation day.

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How can I get furniture or other large items picked up?

Northwest Center accepts these items in limited areas. You can always take your furniture to your nearest Value Village store.

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What does Northwest Center do with the donations?

Northwest Center has had a partnership with Value Village since 1967. Value Village relies on Northwest Center to collect and deliver donated items—so they can be re-sold at local stores. By working together, everyone wins and we divert reusable items out of our local landfills.

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What do I do with items you don't accept?

For items we don’t accept such as electronics, TVs, large appliances and hazardous materials, try these alternative solutions:

 

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Does Northwest Center collect donations outside the Puget Sound region?

Yes. We accept clothing and household donations in Central and Eastern Washington. Please e-mail us to find out more about pick-ups in those areas.

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